Same Standards Everywhere
Whether you're playing live baccarat on desktop or slots on mobile, your privacy protections remain identical. We don't lower security for any device or lobby.
LEGAL REFERENCE
Your Privacy Matters to Us
We've built hikaribet around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data. Everything you share with us —...
Data ProtectionSecure PaymentsYour ControlTransparent PracticesIndonesia-Compliant
How We Collect and Use Your Information
When you open an account with hikaribet, we collect information needed to verify your identity, process your transactions and keep your account secure. This includes your name, contact details, payment method and account activity. We use this data to deliver our live casino tables, slot lobbies and sportsbook markets; process deposits via DANA, OVO, GoPay and QRIS; prevent fraud; and comply with
local regulations in supported regions. We never sell your personal information to third parties. Your data stays within our platform and trusted payment partners only.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLATFORM TRUST SIGNALS
Why Your Privacy Is Protected Here
Encryption Standard
All your account data and payment transactions use industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS details are never stored unencrypted on our servers.
Compliance Framework
We follow data protection standards applicable to gaming platforms in Indonesia and supported regions. Our privacy practices align with local regulatory requirements.
Limited Access
Only authorized hikaribet staff with a legitimate business need can access your personal information. We audit these access logs regularly.
Third-Party Vetting
Payment partners like DANA, OVO, GoPay and QRIS providers sign strict data-handling agreements. We verify their security practices before integration.
Regular Audits
We conduct security reviews and penetration testing to identify and fix vulnerabilities before they affect your account or payment flow.
Transparent Updates
When we change this privacy policy, we notify you in advance. You can review changes and decide whether to continue using hikaribet.
WHY THIS PLATFORM
Consistency Across Our Platform
Payment Privacy Unified
DANA, OVO, GoPay and QRIS transactions all flow through the same encrypted channels. Your payment method choice doesn't change how we protect your data.
Account Data Consistency
Your profile, transaction history and preferences sync securely across all hikaribet touchpoints. No data silos or inconsistent handling between sections.
Support Access Aligned
Our support team follows the same privacy protocols whether you contact us via email, live chat or account settings. Your information stays protected in every interaction.
Policy Applies Universally
This privacy policy covers your entire hikaribet experience — from account creation through live tables, slots, sportsbook and payment processing.
Retention Rules Standardized
We keep your data only as long as needed to deliver our service and comply with local law. The same retention schedule applies to all account types and regions.
Deletion Requests Honored
When you ask us to delete your account and personal data, we remove it from active systems within 30 days, subject to legal retention requirements.
AT A GLANCE
What Defines Our Privacy Approach
Zero-Tolerance Sharing
We don't share your personal information with advertisers, data brokers...
Transparent Collection
We tell you exactly what data we collect and why...
Your Deletion Right
You can request account deletion and data removal anytime. We...
Breach Notification
If a security incident affects your data, we notify you...
Cookie Clarity
We use cookies only for account security, session management and...
Indonesia-First Design
Our privacy framework is built for Indonesia's regulatory environment and...
Privacy Questions Answered
We retain your account data for as long as your account is active. After you delete your account, we keep records only as required by Indonesian law — typically 5-7 years for transaction history. You can request earlier deletion subject to legal holds.
No. Your payment method details are processed directly by DANA, OVO, GoPay or QRIS providers. We store only a reference token to link your account to your chosen payment method. Your actual card or wallet credentials never touch our servers.
Yes. Log into your account, go to Settings, and select 'Download My Data'. We'll compile your profile information, transaction history and account activity into a file you can review and download within 7 days.
If our company is acquired, your data may transfer to the new owner under the same privacy protections outlined here. We'll notify you of any material changes to this policy before the transfer takes effect.
We use your email only to send account updates, security alerts and policy changes. We don't build marketing profiles, sell your data to advertisers or use your activity for behavioral targeting outside hikaribet.
We use SSL encryption for all data in transit, hash your password with industry-standard algorithms and monitor your account for suspicious login attempts. Enable two-factor authentication in your settings for extra security.
We use essential cookies for session management and fraud prevention only. No advertising cookies, no cross-site tracking and no third-party analytics that profile your behavior. You can disable non-essential cookies anytime in your browser settings.